Shipping & returns

Shipping

We ship within Australia only.

Every order is sent tracked and insured from Melbourne, packed to protect the card in transit.

Shipping is a flat A$9.95 per order. Orders of A$150.00 or more ship free.

Orders are dispatched within 1–2 business days (Monday to Friday). Orders placed after 2pm Melbourne time count from the next business day.

Delivery usually takes 2–7 business days after dispatch. We email your tracking number as soon as your order ships.

Returns

You can return a card within 30 days of delivery for a refund, as long as it comes back in the same condition you received it: graded slabs unopened and undamaged, raw cards in their original sleeve or holder.

Return postage is paid by the buyer. We recommend a tracked and insured service, as we can't refund a card that doesn't reach us.

We don't offer exchanges. Most of our cards are one of a kind, so there is nothing to swap for.

If a card arrives damaged or isn't as described, contact us and we'll make it right as required under the Australian Consumer Law, including covering the return postage. Nothing in this policy limits your rights under that law.

Cards bought through an accepted offer can be returned on the same terms.

How to return a card

Email us at dino@conquerorcollectibles.com with your order number before sending anything, and we'll reply with the return address.

Once the card arrives and we've checked its condition, we refund the purchase price to your original payment method.